Community Emergency Plan
This plan comes into effect in case of:
- Flooding and tidal surges,
- severe storms,
- nuclear incident,
- widespread and prolonged power loss,
- terrorism and act of war and
- extreme weather.
In an emergency
If you can, stay with a friend who is well outside the affected area.
If you need to evacuate to the Emergency Centre at Orford Town Hall, you will have access to a place of safety, up-to-date information from all the emergency services and basic welfare comforts.
Remember… if you’re unsure or worried about flooding or any major problem ring 999.
But YOU can help yourself….
Register with the Environment Agency’s Floodline. It’s free and they will send you a mass of useful information. Tel 0845 9881188
Be aware of warnings via the TV, radio or the internet. If you’ve registered with Floodline, you will get email alerts direct to your mobile phone.
Prepare your home and property for the worse. Don’t wait for water to come into your house. Move all valuable property upstairs or to a safe haven away from Orford.
Find yourself a Flood Friend, someone who can help during a flood. Get them to register for warnings so they know when to help. Perhaps they could offer you a bed for the night.
If you are bed-bound, make sure carers and relatives receive flood warnings so they can organise help for you.
The Parish Council’s Community Emergency Plan (CEP) can be found here.
The CEP helps Orford & Gedgrave prepare for an emergency and reduce its impact. It has been put together with guidance from the District Council’s Emergency Planning Officer and Parish Council’s CEP Working Group, who took a practical approach to developing a CEP that could effectively support the community in the event of an emergency in Orford & Gedgrave. The plan takes a strategic approach, supporting the coordination of information and local resources that may be useful in an emergency; whilst acknowledging that an emergency of any significant scale would elicit a wider response from the emergency services and other agencies.
It has been prepared with the help from many local community groups and organisations. Orford Parish Council will take the lead in overseeing the Plan’s use in an emergency so anyone in the community can get involved.
The CEP is the focus of the community’s actions to become better prepared and details the steps the community will take before, during and after an emergency incident. The Plan helps Council to identify:
- What resources we have in the community, such as 4×4 vehicles, people with useful skills and local knowledge.
- Where to go to if there is an immediate need to evacuate and take shelter;
- How to mobilise those resources and who to contact.
If your organisation is in Orford and has a resource that would be useful in an event of an emergency, please do not hesitate to contact johnabackhouse@icloud.com for further information.
The published CEP is a version especially for public view, as some of the information – such as contact details for volunteers and local resources – has been redacted and will remain confidential.
The overall aim of the CEP is, where possible, to help reduce the risk of harm to persons and damage to property within the community. The CEP has been produced with some specific emergency incidents in mind, such as; flooding, snow or fire but is also designed for any general emergency in Orford & Gedgrave.
Other information which may be helpful to the community in an emergency situation will also be published and promoted via the Council’s website, social media accounts and/or held in hard copy at the Town Hall.
Community Emergency Contact numbers:
| Name / Contact | Role | Daytime contact number | 24hr contact number |
| East Suffolk Emergency Planning | 01394 444453 07920 139306 | ||
| Suffolk Joint Emergency Planning Unit (JEPU) | 01473 265321
Business Continuity Manager 01473 260439 |
||
| Emergency Services | 999 | 999 | |
| Local GP Surgeries | Chapman House Surgery Orford | 01394 450315 | 111 |
| Alderton Surgery | 01394 411641 | 111 | |
| Church Farm Surgery Aldeburgh | 01728 452027 | 111 | |
| Environment Agency | Floodline | 0345 988 1188 | |
| Environment Agency | Incident Hotline | 0800 807060 | 0800 807060 |
| NHS Direct | 111 | 111 | |
| Anglian water | 24hr enquiries
03457 145 145 24hr leaks 0800 771 881 |
||
| Suffolk Police | 101 | 101 | |
| Suffolk Fire and Rescue | 01473 260588 | 01480 444500 | |
| East Anglian Ambulance
NHS Trust |
0345 601 3733 |
||
| Suffolk Resilience | 01473 265321 | ||
| UKPN | Supply interruption | 0800 316 3105 | 0800 31 63 105 |
| UKPN | Substation issues | 0800 587 3243 | 0800 5873243 |
| National Grid | For reporting hazards on or near overhead electricity lines | 0800 404 090 | 0800 404090 |
| Highways England | 0300 123 5000 | ||
| Suffolk County Highways | 0345 606 6171 | ||
| Coastguard (Maritime & Coastguard Agency) | Coastguard Maritime rescue | 999
01255 675518 0203 817 2000
|
999
For technical enquiries 07810 528504 |
| Felixstowe Coastwatch | Volunteer marine rescue | 01394 670808
|
01304210008
|
| Suffolk County Council | 0345 606 6067 | ||
| Suffolk County Council | Emergency Social Care Out of hours service | 0800 917 1109 (adult)
0808 800 4005 (child) |
0800 917 1109 (adult)
0808 800 4005 (child) |
| East Suffolk Council |
|
03330 162000
|
01502 527133
0800 440 2516 |
| East Suffolk Council | Dangerous Structures | 01394 444219 | 01394 444219 |
| East Suffolk Council | Environmental Health | 03330 162000 | 08004402516 |
| East Suffolk Services | 03300 166111 | ||
| East Suffolk Local Authority Emergency Control Centre | Control Centre – opened for emergency events | 01502 523630 | 01502 523630 |
| Suffolk Joint Emergency Planning Unit | 01473 265321 | ||
| Shelterbox | Provide aid that is tailored to meets the needs of a community after a specific disaster | 01872 302600 |
Flooding
To report flooding issues, visit the Suffolk County Council website here
Reporting also helps the County Council prioritise and plan resources for where they are most needed.
UK Power Networks
UKPN have launched a new emergency pack for vulnerable customers. Individuals can sign up at www.ukpowernetworks.co.uk/priority email psr@ukpowernetworks.co.uk or call 0800 169 9970 to receive an emergency pack specific to their needs in case of a power failure.
A copy of the Emergency plan poster Dec 25 is available to download and view here.